ACCESSIBILITY
Accessibility statement for eaacompliance.org
We sell accessibility monitoring. It would be indefensible to publish a statement about our own site that we would not accept from a customer — so this one is produced the same way theirs are, and it says what is still wrong.
Compliance status
Known problems
The content listed below is non-accessible, or was until the release named against it. Each item stays here until a scan or a named review confirms the fix — including the ones we have just closed, because a statement that quietly drops its own defects is not evidence of anything.
- Enforcement map conveyed status through colour alone. Each country tile now carries a visible status glyph as well as its colour, and the list view states the status in words. Fixed 1 May 2026
- The 90-day history bars on the status page had no text alternative. Each component now has a written summary — days operational, degraded, in outage and not yet measured — visible on the page, not only in an image label. Fixed 1 May 2026
- Code samples scrolled horizontally and could not be reached by keyboard. Scrollable code regions are now focusable with a visible focus indicator, and wrap rather than scroll on narrow viewports. Fixed 1 May 2026
- Long data tables in the portal scroll horizontally on small screens. They are reachable and labelled, but we want a genuine responsive layout rather than a scroll region. Open
- No published EU representative under Article 27. Not a WCAG matter, but a compliance gap on our side, and it belongs in the same list as the others. Open
How we tested
This statement was prepared by self-evaluation on 1 May 2026, using:
- Our own scanner against every public page, on the same engine our customers use.
- Keyboard-only traversal of each page and every interactive component, including the portal.
- Screen-reader passes on the flows that matter most: signing in, adding a domain, reading findings, and taking an export.
- Manual review of the nineteen criteria that automation cannot decide, recorded as named sign-offs with dates.
We monitor ourselves like a customer
eaacompliance.org is a verified domain inside its own platform, on the same scanning schedule as a paying account. Our findings enter the same triage engine, our sign-offs land in the same append-only ledger, and this statement regenerates from that evidence rather than being rewritten by hand.
When we break something, it appears on our own coverage matrix first. That is the point.
Feedback and contact
- Report a barrier
- [email protected]
- Response target
- We aim to respond within 5 working days, and to fix or schedule the fix within 20.
- Alternative format
- Ask and we will provide any document on this site in a format that works for you.
Enforcement procedure
If you are not satisfied with our response, you may contact the market surveillance authority responsible for digital accessibility in the country where you are located. Our enforcement tracker lists the authority and route for each European country, including the one that applies to us.