Enforcement tracker / France
France enforces the Ordonnance 2023-859 — not “the EAA”.
France enforces through ARCOM and the DGCCRF under the RGAA framework — but the pace is being set by civil society: associations have brought injunction proceedings against household-name retailers, including Auchan, Carrefour, E.Leclerc and Picard.
The regime at a glance
One law, one regulator — on the record.
Ordonnance n° 2023-859 (RGAA framework) (Ordonnance 2023-859) is France’s transposition of Directive (EU) 2019/882, with EN 301 549 as the presumption of conformity. Obligations for services run from 28 June 2025.
Alongside the official regulator, a second enforcement route exists here: civil-society and association proceedings. Regimes with a private route move first and fastest — enforcement doesn’t wait for the authority’s queue.
- National law
- Ordonnance n° 2023-859 (RGAA framework) (Ordonnance 2023-859)
- Services from
- 28 June 2025
- Regulator
- ARCOM / DGCCRF
- Standard
- EN 301 549 → presumption of conformity
- Penalties
- Administrative fines and injunctive relief
- Private route
- Civil-society and association proceedings
What enforcement looks like here
The injunction route
French proceedings ask a court to order accessibility remediation. A defendant with a dated evidence file — findings triaged, remediation scheduled and recorded, statement published — argues over a timeline. A defendant without one argues over whether they ever took the duty seriously.
We build and maintain the file. What to sign and how to respond is a question for your lawyer — the file is what makes their job easy.
- Day 0The letter or information request arrivesShort deadline, documentation demanded
- Day 0–2Export the regulator response packDated ledger: scans, triage, sign-offs, statement history
- Day 2–7Counsel responds with the fileA documented remediation plan replaces blanket admissions
- OngoingThe ledger keeps recordingEvery fix lands as dated evidence for round two — if there is one
Statement enforcement & sector priorities
The statement is the first thing they check.
In-scope services must publish accessibility information — and a missing or contradictory statement is the cheapest violation to spot and cite. It is the standard opening move of letters and regulator sweeps alike: no scanner needed, just a look at your footer.
Our statement generator keeps the published statement consistent with your actual evidence — it regenerates from the coverage matrix, so the statement never claims more than the ledger can prove. Enforcement attention in France currently concentrates where consumer volume lives:
- Published accessibility statementConsistent with the evidence — regenerated, not hand-edited
- Current conformance reportEN 301 549 aligned, continuously maintained
- Dated remediation recordTriage, fixes and sign-offs on the append-only ledger
- Authenticated-flow evidenceCheckout and login journeys — where enforcement points first
The live feed
France — enforcement events.
Curated, dated, sourced. Only verifiable events enter the feed — letters, orders, sweeps, proceedings, official guidance. No speculation, no ceiling theatre.
- case Injunction proceedings against major retailersCivil-society proceedings reported against Auchan, Carrefour, E.Leclerc and Picard over inaccessible e-commerce.
- milestone Ordonnance 2023-859 obligations in forceEAA service obligations apply under the French transposition from 28 June 2025.
Selling into more than France?
One evidence file covers all 27 regimes.
The requirements are harmonized; the regulators and search terms are not. Each country page carries its national instrument and pattern.
For operators in the France market
Open the file before the letter arrives.
Monitoring, statement, conformance report and ledger — maintained continuously, exportable the day you need them. That is the difference between answering a deadline and negotiating an escalation.